ࡱ> \{[Q bjbj00 .4ReiReif tt8R<TH(   >>>GGGGGGG$KMnG>>>>>G  4G!!!>F  G!>G!!nBPE  ")C pGG0HC=Nf|=N@PEPE=NdE >>!>>>>>GG>>>H>>>>=N>>>>>>>>>tX : Title Nexus Client Management Process 1.0 Scope Nexus Innovation Centre provides support services to internal and external start-up companies. The purpose of this process is to manage the selection and support of companies that are accepted into the centre. 2.0 Procedure The steps to be followed in relation to client recruitment are as follows: Arrange initial meeting with potential client. If appropriate request completion of application form and any additional relevant information e.g. a business plan. Assessment of application against application criteria by UL and external innovation expert(s)- decision to approve/decline application. Confirm accepted/declined, as appropriate. Where approved, issue template licence agreement (include unit number and fee) with request for proof of insurance, completed standing order and any other record that may be required (e.g. bank details). Where a lab is involved use template lab licence. Execute licence agreement between UL and the company Record licence agreement within the TTO. Establish client company folder on The Nexus Innovation Centre SharePoint site to retain clients records. Issue unit keys and arrange staff ID cards/parking permits. Send finance office new customer set up form to allow generation and payment of invoices The steps to be followed for client support are as follows: Arrange regular meetings with client Establish client support needs Identify appropriate support measures to assist client. Make introductions for clients with external support service where and when appropriate (e.g. development agencies, potential investors, potential clients, TTO, university department staff) 3.0 Records Records management is in accordance with UL Record Management and Retention Policy. The following records relevant to this process are maintained: Completed application form Executed Licence agreement Copy of relevant company information (e.g. company insurance, bank details) List of approved Staff IDs and approved parking permits 4.0 Review This process is reviewed in accordance with the Self-Assessment Process and any updates are included in the next revision.Revision & Approval Log Rev No.Date Revised By:List of RevisionsApproved Sign & Date010/11/15PD, GOR, SPNew document12/11/2015123/04/20GORRevisions to processTBC/04/2020206/09/23SMRevisions to processQMT 19/19/23     Nexus Client Management Process Rev 2 Office of the Vice President Research Page  PAGE 2 of  NUMPAGES 2  %&'+12Jcdfg       . 굩vj_VMh`<\mH sH h\mH sH hk5\mH sH haha\mH sH ha\mH sH  hDB^J hB ^Jh8.h^Jh0h \mH sH hDB\mH sH h h \mH sH h \mH sH hj05\mH sH h&5\mH sH h65\mH sH h5\mH sH h^i5\mH sH h55\mH sH &'12     `    $ & Fa$gdH, $ & Fa$gd $ & Fa$gdB $ & Fa$gd $ & Fa$gdru $xa$gd $a$gdxgdy@. = D P S ^ ` i    % 1 = c v w   E n xooxoohDB\mH sH h6\mH sH hgnh6\mH sH hgnhDB\mH sH hgnhB \mH sH hh\mH sH hgnh5\mH sH hgnh> $Ifgd1 $$Ifa$gd1kd&$$IflrSar 064 la !,-./089;<FPQ]^_`abcdefghijklmnopqrvƸhw^JmH sH h@^JmH sH h@h|9OJQJ^JmH sH h OJQJ^JmH sH h@OJQJ^JmH sH hwOJQJ^JmH sH haUjhaUUhU ` hx=CJ h|9CJh hwCJ hCJ/-.09<Q^SGGG>> $Ifgd1 $$Ifa$gd1kd$$IflrSar 064 la^_`abcdSGGG>> $Ifgd1 $$Ifa$gd1kd$$IflrSar 064 ladefhiklnoSNLLLLLLgdkd3$$IflrSar 064 laoqrgd  $a$ ⽹hU `haUh@h@^JmH sH h^JmHnHsH ujh@U^JmH sH !jh5h@U^JmH sH h5h@^JmH sH ,1h/ =!"#$% $$$If!vh#v#v#v#vr#v :V l 2065555r5 4p2$$If!vh#v#v#v#vr#v :V l065555r5 4$$If!vh#v#v#v#vr#v :V l065555r5 4$$If!vh#v#v#v#vr#v :V l065555r5 4$$If!vh#v#v#v#vr#v :V l065555r5 4&x2 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@66666_HmH nHsH tHH`H y@Normal CJOJQJ_HaJmH sH tH BB y@ Heading 1$@&5\mH sH LL y@ Heading 2$@&5B*\^JaJphRR KF Heading 4$<@&5CJOJQJ\aJDA D Default Paragraph FontRi@R  Table Normal4 l4a (k (No List R^@R y@ Normal (Web)dd[$\$OJPJQJ^JHCH y@Body Text Indent ^^JDBD y@ Body TextB*CJ^JaJph.X !. `Emphasis6]626 5 tabletextCJaJ<@B< 5Header  9r OJQJ8R8 5TOC1  n9! 5CJ<b< 5 TOCHeading5CJ N/qN 5 Footer Char CJOJQJ_HaJmH sH tH .). 5 Page Number4 4 5Footer  9r jj KF Table Grid7:V0FF  Footnote TextCJOJQJaJH/H  Footnote Text Char mH sH tH @& @  Footnote ReferenceH*B' B IComment ReferenceCJaJ<<  I Comment TextCJaJN/N IComment Text CharOJQJmH sH tH @j@ "IComment Subject!5\Z/!Z !IComment Subject Char5OJQJ\mH sH tH H2H $I Balloon Text#CJOJQJ^JaJZ/AZ #IBalloon Text Char CJOJQJ^JaJmH sH tH L RLx=0Revision% CJOJQJ_HaJmH sH tH PK![Content_Types].xmlN0EH-J@%ǎǢ|ș$زULTB l,3;rØJB+$G]7O٭Vj\{cp/IDg6wZ0s=Dĵw %;r,qlEآyDQ"Q,=c8B,!gxMD&铁M./SAe^QשF½|SˌDإbj|E7C<bʼNpr8fnߧFrI.{1fVԅ$21(t}kJV1/ ÚQL×07#]fVIhcMZ6/Hߏ bW`Gv Ts'BCt!LQ#JxݴyJ] C:= ċ(tRQ;^e1/-/A_Y)^6(p[_&N}njzb\->;nVb*.7p]M|MMM# ud9c47=iV7̪~㦓ødfÕ 5j z'^9J{rJЃ3Ax| FU9…i3Q/B)LʾRPx)04N O'> agYeHj*kblC=hPW!alfpX OAXl:XVZbr Zy4Sw3?WӊhPxzSq]y @4 55~~~. v   -^do `giny{!@ @ 0(  B S  ?H0(  f h i k l n o q r pwalpt ouanFJ\eizf h i k l n o q r 3333333333333Qf, . e f h i k l n o q r %0=c7bmuhjrr  ! , . / 0 8 9 ; < P Q ] e f f h i i k l n o q r  kb f.1(J1#x4"+\;Z<@3JZ2W0Q hx~8xjvi m2q_y  ]zPy*6{Kah^`OJQJo(hHh^`OJ QJ ^J o(hHohp^p`OJ QJ o(hHh@ ^@ `OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJ QJ o(hHh^`OJQJo(hHh^`OJ QJ ^J o(hHohP^P`OJ QJ o(hH SS^S`o(hH. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.h^`.h^`.hpLp^p`L.h@ @ ^@ `.h^`.hL^`L.h^`.h^`.hPLP^P`L.h ^`o(hH.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH.^`OJQJo(hH ^`hH. L^`LhH.   ^ `hH.   ^ `hH. ]L]^]`LhH. --^-`hH. ^`hH. L^`LhH.^`OJQJo(hH^`OJ QJ ^J o(hHopp^p`OJ QJ o(hH@ @ ^@ `OJQJo(hH^`OJ QJ ^J o(hHo^`OJ QJ o(hH^`OJQJo(hH^`OJ QJ ^J o(hHoPP^P`OJ QJ o(hHh88^8`.h ^`OJ QJ o(h L ^ `L.h  ^ `.hxx^x`.hHLH^H`L.h^`.h^`.hL^`L.808^8`0o( ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.tt^t`o(.0DD^D`o(.  ^ `o(..  ^ `o(... `^``o( .... `^``o( ..... ^`o( ...... ^`o(....... ^`o(........fpp^p`o(^`o(.^`o(..PP^P`o(... ^`o( .... $$^$`o( ..... 0*0*^0*`o( ...... //^/`o(....... p5p5^p5`o(........808^8`0o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH. SS^S`o(hH1 ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.h^`OJQJo(hHh^`OJ QJ ^J o(hHohp^p`OJ QJ o(hHh@ ^@ `OJQJo(hHh^`OJ QJ ^J o(hHoh^`OJ QJ o(hHh^`OJQJo(hHh^`OJ QJ ^J o(hHohP^P`OJ QJ o(hH W0QJ1#\;@3J1 ]z<xjh mq_ykb *6{                            /~                                  b        9{                 Wa}|`<+.b k >D_I`aU \="47(77;8!::<x=?y@DB! CKF<GH]M cM[zMj#VAYyZXN\R]9^`Z_U `a4bab1 cZlwmgnEo`qAtrumyS{7X}?@ABCDEFGHIJLMNOPQRTUVWXYZ]^_abcdefghijklmnopqrstuvwxyz}~Root Entry F ")|Data 1Table#}NWordDocument .4SummaryInformation(KDocumentSummaryInformation8SMsoDataStore ") ")YPQPQR1QTPQ==2  ") ")Item  `4Properties}U3Y4UWQKV==2 ") ")Item  PropertiesOCompObjr This value indicates the number of saves or revisions. The application is responsible for updating this value after each revision.   DocumentFormDocumentFormDocumentForm   F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q