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Many people attending the service will be offered supports and guidance that promote self-development. These may include: bibliotherapy relevant to your difficulties; sign-posting to a more appropriate service; or the recommendation to engage with or Silvercloud. Silvercloud may be accessed either on your own ('self-help' version) or with the support of a team member ('supported' version). Both system contain online self-help supports. Togetherall also offers peer support and is clinically moderated. The materials recommended to you will be based on the information provided at Drop-In.  Discover more

As a primary mental health care service, UL Student Counselling and Wellbeing Service does not provide long-term counselling. Brief and focussed counselling may be offered in some cases, depending upon both need and resourcing. Counselling is not the same as giving advice. Rather, a counsellor seeks to help you understand more clearly the issues that concern you. By respecting your own values, choices and lifestyle, the counsellor can work with you towards making choices or changes that are right for you. Counsellors at the service draw on various counselling and psychological theories to support you with your difficulties. Effective counselling is the product of a relationship with another person. This relationship is one of support, education and challenge, warmth and empathy.

In some circumstances and with the review and approval of the Head/Deputy Head of Counselling, students may be offered some additional sessions if deemed appropriate. This will depend upon the clinical history and risk factors.

In some instances, a student who attends Drop-In may be identified as having mental health needs that exceed the remit of a primary mental health care service. Alternatively, they may have needs that require specific care. In these circumstances the student will be supported to access the most appropriate service for their needs. Examples of such services include; The HSE Adult Mental Health Teams, addiction services, rape crisis services, disability services, The HSE National Counselling Service, etc. All students should be registered with a GP. It is often helpful if you inform your GP that you are attending the UL Student Counselling and Wellbeing Service. Some HSE services will not accept a referral from the UL Student Counselling and Wellbeing Service. Being registered with a local GP or GP within the Student Health Centre will overcome this issue should it arise.